About Us :
► Who We Are
► What We Do
► Some of our Customers :
- John F Kennedy
- London Heathrow
- Manchester
- Minneapolis-St.Paul
- Munich
- Oakland
- San Francisco
- Schipol
- Partners
► Quality :
► Board of Directors
► Careers
► Contact Us
Some of our Customers : London Heathrow International Airport
Customer since 1996
ServiceTec has a permanent team of engineers and support staff on site at LHR and resolves in excess of 2,500 incidents per month within the stringent SLA criteria required by ARINC and the airlines. ServiceTec also delivers a wide range of IT services at Heathrow : in addition to supporting mission critical systems with restore times of 15 to 30 minutes, our portfolio includes support of Common Use Check-in systems, CUSS kiosks and a variety of back office and other IT systems tailored to the requirements of airlines and ground handlers.
As a result of its understanding and commitment to customer service, ServiceTec was selected to provide support for the Iris Recognition System (IRIS) at Heathrow and other UK airports. During years of working at LHR, ServiceTec has gained extensive experience and continues to play a key role in developing IT support services.
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